About Us and This Website
We are an independently-owned corporation that provides training courses for software developers, both in person and through this Website. Our contact details are:
The Pragmatic Studio
P.O. Box 3695
Parker, CO 80134
Information We Collect
You can access and browse our Website without disclosing your personal data. We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations.
Certain pages on the Website invite you to give us your e-mail address to enable us to contact you in the future, typically to give you news. You may opt-out at any time.
In order to purchase courses via our online store, you will need to give us certain personal information (name, e-mail address, telephone number, address(s), credit card number, expiration, and CVV value). We store your contact information in our order-entry system. We do not store your credit card information. In fact, we never see your credit card information—it is captured directly by our payment gateway, Braintree.
Automatic Collection of Information
Confidentiality and Security
The screens in our Website which collect personal data use SSL encryption and the HTTPS protocol. Do not enter information at the Website unless your browser indicates that the page you are using is secure. Our order-entry system uses an SSL encrypted link, along with other security measures, when transmitting your personal information to our payment processor. We have implemented security policies, rules and technical measures to protect the personal data that have under our control from: (a) unauthorized access, (b) improper use or disclosure, and (c) unauthorized modification.
We use one-way encryption of your account password.
All the people working for The Pragmatic Studio, along with the data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.
Our Website and Children
We do not knowingly collect personal data from children. We do not take specific steps to protect the privacy of children who disclose their personal data to us. However, the only circumstance in which we collect information beyond e-mail addresses is in the order-entry system (which requires valid payment information). We believe that this prevents minors from giving us information.
Passing Data to Third Parties
Our order-entry system passes the contact information and credit card details you give us to our payment processor at the time you place an order.
We have a close relationship with The Pragmatic Programmers, who publish books under the Pragmatic brand. We share information with them.
The Pragmatic Studio is the sole owner of the information collected on the Website. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement, without first obtaining your consent. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Our Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites, as this privacy statement applies solely to the Website. We encourage our users to remain vigilant when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information.
Updating/Removing Your Personal Data
We will happily update or completely remove any data we hold on you, although we might have to defer any update or deletion if there is a pending credit card transaction based on your data. If however you are disputing a credit card transaction based on your data, them we'll take steps to deal with it immediately. (Basically, if you want us to remove your from our order-entry system, we're happy to do it, but we may need your details for a day or two while the order itself is processed. If instead you're telling us that an order apparently placed by you was not placed by you, we'll take steps immediately, and not wait for any transaction to complete).
We only send communications to our users who are (a) currently using one of our services, (b) have provided us with their contact information, and (c) need to be notified of something that will affect their usage of the service (an example would be server maintenance). All other communication is only sent to users who have specifically requested it. Our users are given the opportunity to "opt-out" of receiving communications from us by sending us an e-mail at firstname.lastname@example.org and requesting complete removal.
Change of Use
We may from time to time change this privacy statement. However, we will never knowingly divulge or trade personal information gathered from this Website with any third party without your explicit permission.